It’s a bad time to be Sony. Wired is reporting that hackers may have stolen the personal information of another 24.6 million customers, this time from Sony Online Entertainment, Sony said on Monday. More than 20,000 credit card and bank account numbers were also put at risk. This is on top of the earlier 77 million user PSN breach. Sony Online Entertainment is a division of the company that publishes online multiplayer games like DC Universe Online, which was switched off Monday after Sony learned of the intrusion.
Also at risk are 10,700 direct debit records from customers in Austria, Germany, Netherlands and Spain, containing bank-account numbers, customers’ names and addresses that was stored in an “outdated database from 2007.” Hackers may have had this information for more than two weeks now, as this intrusion occurred April 16 – 17, Sony said.
As compensation for the Sony Online Entertainment leak, Sony said that it will give all of its customers 30 days of additional subscription time, plus an extra day for each day the servers remain down. Sony did not say when its SOE services would be back online. As a goodwill gesture, Sony says it will offer all customers a selection of downloadable content and 30 free days of its premium PlayStation Plus service.
Come on Sony, time to get back in the game! Pay for your shortcuts, fix your mistakes, and do it right. Your reputation is on the line.